Legal

Privacy policy

At Eton Auctions we are committed to protecting your privacy and the security of your personal information. This policy explains how we collect, use, disclose and safeguard your information when you use our website and services.

1. Information we collect

Contact information such as name, email address, phone number and postal address.
Account information such as your role, bidding history, favourites and orders.
Transaction information, including purchase and consignment history. Card details are handled by our payment processor and never stored by us.
Images and descriptions you upload when requesting a valuation or submitting a work.
Technical information such as IP address, device and browser, collected through cookies and analytics.

2. How we use your information

To provide and personalise our services, including registering you to bid and notifying you when you are outbid.
To process and complete transactions and settle consignments.
To communicate with you about your account, sales and, with your consent, sale alerts.
To improve our website and services.
Where you use our AI cataloguing tools, images and text you submit are sent to our AI provider solely to generate the requested output and are not used to train models.

3. Disclosure of your information

We may disclose personal information with your consent; to service providers who help us operate the platform (hosting, payments, email, AI and analytics); to bidding platforms on which our sales are simulcast; and as required by law.

4. Security

We take reasonable technical and organisational measures to protect your personal information. No transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your rights

You may access, update or delete your personal information from your account settings or by contacting us. You may also object to or restrict certain processing, and lodge a complaint with the Information Commissioner’s Office.

6. Data retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law — including auction records we are obliged to keep.

7. Third-party links

Our website may link to third-party sites. We are not responsible for their privacy practices or content.

8. Children

Our services are not intended for anyone under 18. We do not knowingly collect personal information from children.

9. Changes

We may update this policy from time to time. Changes will be posted on this page.

10. Contact

Eton Auctions (Indus Collective Ltd), Suite 105 Grenville Court, Britwell Road, Burnham, Slough SL1 8DF. Email info@etonauctions.co.uk.

1. Information we collect

Contact information such as name, email address, phone number and postal address.

Account information such as your role, bidding history, favourites and orders.

Transaction information, including purchase and consignment history. Card details are handled by our payment processor and never stored by us.

Images and descriptions you upload when requesting a valuation or submitting a work.

Technical information such as IP address, device and browser, collected through cookies and analytics.

2. How we use your information

To provide and personalise our services, including registering you to bid and notifying you when you are outbid.

To process and complete transactions and settle consignments.

To communicate with you about your account, sales and, with your consent, sale alerts.

To improve our website and services.

Where you use our AI cataloguing tools, images and text you submit are sent to our AI provider solely to generate the requested output and are not used to train models.